Who is interested in a Support Services Job?

We recently promoted our Support Services Manager to Program Manager. Therefore, we are currently looking for a new Support Services Manager. In this position, you:

  • Build and maintain professional relationships with all active candidates in the USA with the ultimate objective of making them life-long ambassadors
  • Plan, execute and monitor an individual support services plan.
  • Provide ongoing assistance and support to candidates throughout their program
  • Prepare candidates for completion of their program and transition into next career step
 Area of results
  • Relationship Management (30%):  Establish and maintain professional relationships with all active candidates in the USA. Regularly engage candidates via phone, (e)mail, social media, in person Meet & Greets, and otherwise.
  •  Support and Service (50%):  Ensure that all candidates have a life-changing experience by providing excellent customer service and ongoing assistance and support. Maintain accurate candidate accounts.
  •  Matching (10%):  Prepare candidates for completion of their program and transition into next career step.
  •  Laws and legislation (5%):  Educate and advise candidates on all relevant visa matters.
  •  Financial (5%):  Prepare and manage an annual budget allocated to the individual support services plan.

 

 What are we looking for?
  • Degree level education in Hospitality Management preferred/
  • Demonstrated experience, proven ability and success in support services.
  • Experience abroad preferred.
  • Hotel industry experience a strong positive.

 

 What do we offer?
  • A challenging and demanding position with great rewards both personal and financial.
  • A competitive salary and benefits package
  • A dynamic and diverse work environment with the opportunity to interact on all levels with people from around the world on a daily basis.
  • A dedicated team of professionals to support and assist in achieving set goals and targets.
  • The opportunity to travel internationally and experience the exciting industry of training and career development.

Interested?  Email your resume to mario@htp-usa.com

2 Responses to “Who is interested in a Support Services Job?

  • sandrea white
    4 years ago

    Is this still open and is it open to only US applicants?